Terms & Conditions
Appointments
Please arrive 10 minutes prior to your treatment. Late arrival will result in shortened treatment time. Treatments will be charged at full price.
Cancellations
To cancel or change an appointment, a minimum of 24 hours notice and 72 hours for Packages is required; otherwise a 50% charge may be implemented. Appointments missed will be charged at full price.
Children
To respect the relaxing environment we wish to create and also to comply with current health and safety regulations, we request that children and babies are not brought into the salon.
Courses
All courses must be paid in full at time of booking and completed within 6 months and are non-refundable. Missed appointments may result in treatments deducted from your course.
Deposits
We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance with the Cancellations Policy.
Gift Vouchers
Available for treatments and products, are non-refundable and must be produced at the time of your treatment. Vouchers are valid for 6 months from date of purchase. Our expert team will be delighted to assist you if you need advice.
Mobile Phones, Smart Phones and Tablets
We ask that all handheld electronics are turned off for the relaxation of all clients.
Prices
Our prices are subject to change without notice. E&OE.
Refunds and Exchanges
Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from The Natural Beauty Salon We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.
Deposits
Deposits may be required for any treatments that are up to 1 hour long.
Allergy
Should you have a specific requirement or an allergy to any known products please advise a member of the team prior to any treatments.
